Terms & Conditions

1. Acceptance of Terms

By accessing or using the Rampart Kennels website (rampartkennels.com) and its services—including online reservations—you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the website or services.

2. Services Offered

Rampart Kennels provides state-licensed pet boarding, daycare, and additional services such as bathing and nail trimming. These services are offered at our Colorado Springs facility. Service scope, duration, rates, and availability are subject to change without prior notice. rampartkennels.com

3. Reservations & Payments

  • Reservation bookings must be submitted online, via phone, or in person, and are subject to availability.

  • Booking is finalized once a deposit (if required) is received or when a confirmation notice is issued.

  • Full payment for services is due at check-in or in accordance with invoice terms.

  • Cancellations or no-shows may incur a fee as outlined in our Cancellation Policy.

4. Pet Health, Vaccinations & Requirements

  • All pets must be fully vaccinated according to guidelines we require at the time of service (e.g., rabies, distemper, kennel cough). Proof of vaccination is mandatory prior to check-in.

  • Pets must be free from contagious diseases, external parasites (e.g., fleas, ticks), and show no signs of aggression.

  • We reserve the right to refuse or discontinue services if a pet’s health or behavior poses a risk to other animals or staff.

5. Liability & Care

  • Rampart Kennels strives to provide a safe, clean, and caring environment. However, under no circumstances will the company be liable for any injury, illness, or loss resulting from boarding or daycare, unless due to gross negligence or willful misconduct.

  • Pet owners remain responsible for any harm caused by their pets to staff, other animals, or property.

6. Special Needs & Behavioral Information

  • Please disclose your pet’s relevant medical or behavioral information in detail (e.g., dietary restrictions, known anxieties, aggression), so we can provide appropriate care.

  • Rampart Kennels reserves the right to refuse or terminate service if undisclosed information comes to light that impacts safety or welfare.

7. Emergency Care

  • In case of a medical emergency, we will attempt to contact you immediately. If you cannot be reached within a reasonable time, we reserve the right to obtain veterinary care for your pet at your expense.

8. Personal Items & Belongings

  • Personal items such as toys, bedding, or treats are allowed but brought at your own risk. We are not responsible for lost or damaged items.

9. Right to Refuse or Terminate Services

  • We reserve the right to refuse or terminate services at any time if your pet’s behavior or condition compromises safety, or if you violate any of these terms.

10. Website Use & Intellectual Property

  • The content on this website—including text, images, and logos—is protected by copyright. Unauthorized use is prohibited.

  • You may only use the site for its intended purposes (information, reservations, contacting staff).

11. Privacy & Data Protection

  • Our handling of personal information is governed by our Privacy Policy. Please review that document for details on how your information is collected, used, and protected. rampartkennels.com

12. Changes to Terms

  • We may update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting. Your continued use of the website or services shall constitute acceptance of the updated Terms.

13. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of Colorado. Any disputes will be subject to the jurisdiction of courts located in El Paso County, Colorado.

Next Steps & Customization

  • Cancellations: Consider adding a detailed cancellation/refund policy (e.g., deadlines, non-refundable deposits).

  • Pet Medications & Feeding: If you administer medications or special diets, define guidelines and potential fees.

  • Overnight or Extended Stay Policies: Additional charges, check-in/check-out procedures, late pickup fees, etc.

  • Training Services: If you offer training, outline terms specific to training sessions (e.g., duration, no-show policy, refund terms).

  • You might want to consult legal counsel to ensure compliance with local regulations and fully cover liability and consumer protections.